lpsn stock guide: LivePerson overview

LivePerson, Inc. (LPSN)

lpsn stock refers to the common equity of LivePerson, Inc., a Nasdaq-listed software company that develops conversational AI, messaging and voice solutions for enterprises. This article explains what lpsn stock represents, how the company operates, corporate history, financial and market characteristics, regulatory and trading considerations, and where investors and users can find up-to-date data. Readers will learn the primary business drivers behind LivePerson, key stock-related facts to monitor, and practical next steps including where to check live quotes and how to explore trading or custody options via Bitget.

As of 2024-06-01, according to Nasdaq and LivePerson investor relations, LivePerson is listed on the Nasdaq under the ticker LPSN and has been active in enterprise conversational AI since the late 1990s. For the latest numeric values such as market capitalization, price, and volume, consult Nasdaq, Yahoo Finance, MarketWatch or the company's investor relations page.

Company overview

LivePerson builds cloud software that enables businesses to engage customers through messaging, chat, and voice powered by conversational AI. The company’s platform is designed to let enterprises automate and scale customer conversations while preserving the option for human agents to intervene.

Core product categories include:

• Conversational platforms (messaging and chat workflows)
• Voice AI and voice automation
• Conversational intelligence and analytics
• Professional and managed services to deploy conversational solutions

Typical customers are mid-to-large enterprises in sectors such as retail, telecommunications, financial services, and healthcare that need scalable customer engagement and support automation. The company’s revenue model centers on subscription fees for platform access, usage-based charges for AI and voice processing, and professional services and support.

lpsn stock is therefore a trading vehicle for investors to gain exposure to enterprise AI and conversational software adoption.

Corporate history

• 1995 — LivePerson founded by Robert LoCascio with an initial focus on live chat services for websites.
• Late 1990s–2000s — The company expanded its chat-based customer engagement offerings and pursued growth in enterprise sales.
• 2000 — LivePerson completed an initial public offering and has traded publicly since (ticker LPSN on Nasdaq).
• 2010s — Strategic product evolution toward AI-driven messaging, with multiple platform enhancements to support automated conversations, routing and analytics.
• 2019–2022 — Continued shift into conversational AI and voice automation; the company invested in natural language capabilities, platform scalability, and enterprise integrations.
• Recent years — Ongoing product launches and upgrades to the Conversational Cloud and Voice AI portfolio, periodic reorganizations to focus on profitability and platform efficiency.

This timeline captures the major eras of LivePerson’s evolution from live chat pioneer to provider of enterprise conversational AI.

Business segments and products

LivePerson’s offerings are commonly grouped into these segments:

• Conversational Cloud: A SaaS platform enabling enterprise messaging across channels (web, mobile, social messaging and others).
• Voice AI: Automated voice agents, speech recognition, and voice workflows for call centers and voice-enabled services.
• Conversational Intelligence: Analytics, reporting and AI-driven insights to optimize agent performance and AI models.
• Professional Services: Implementation, customization, training and ongoing managed services.

Revenue sources:

• Subscription revenue for platform access and seats
• Usage-based fees for AI processing, voice minutes and integrations
• Professional services, integrations and implementation fees

Customer types include enterprise support centers, commerce platforms and service providers aiming to reduce contact center costs, improve customer satisfaction, or create new conversational experiences.

Management and corporate governance

LivePerson’s executive leadership typically includes a CEO, CFO, CTO/Head of Product, and heads for sales, marketing, and customer success. The board of directors is composed of independent and executive members responsible for governance, strategic oversight, and shareholder interests.

Recent years have seen management pivots toward profitability and improved cash flow. Insider activity, including significant executive stock grants or sales, is public via SEC filings (Forms 3, 4 and 5) and is relevant for shareholders tracking governance signals.

For current executive names, board composition, and recent governance filings, consult LivePerson’s investor relations materials and SEC filings.

Financial performance

LivePerson’s financial profile is typical for growth-oriented enterprise software firms: revenue growth driven by product adoption and customer expansion, with variable profitability as the company invests in R&D, sales and infrastructure.

Key financial measures investors monitor for lpsn stock include:

• Revenue and year-over-year growth rates
• Gross margin and operating margins
• Adjusted EBITDA and free cash flow
• Net income (or loss) and EPS (basic/diluted)
• Cash, short-term investments and debt balances

Reporting cadence: quarterly earnings releases and annual reports form the basis for evaluating performance. Earnings calls and management guidance provide additional context on growth expectations and cost control efforts.

Key financial metrics

Common metrics used to evaluate lpsn stock:

• Market capitalization — total public equity value (price multiplied by shares outstanding)
• Earnings per share (EPS) — net income divided by weighted average shares
• Price-to-sales (P/S) — useful when earnings are negative
• Adjusted EBITDA — operating performance excluding select non-cash and one-time items
• Cash balance and debt measures — liquidity and leverage indicators

For up-to-date numeric values investors should consult Nasdaq, Yahoo Finance, MarketWatch, or LivePerson’s SEC filings and investor relations documents.

Stock information

• Ticker: LPSN
• Exchange: Nasdaq
• Security type: Common stock
• Trading hours: Regular U.S. market hours for Nasdaq-listed securities (pre-market and after-hours sessions exist but have different liquidity and rules)

lpsn stock represents publicly traded ownership in LivePerson, and trading is subject to standard market rules, settlement cycles, and disclosure requirements.

Market data and trading characteristics

Liquidity and trading patterns for lpsn stock can vary with market conditions, news flow and earnings. Typical items to monitor:

• Average daily trading volume — indicates liquidity and ease of executing orders
• Float and shares outstanding — affects supply available to public investors
• Intraday bid/ask spreads — affected by market depth and volatility
• Beta and volatility measures — reflect sensitivity to broader market moves and sector-specific news

Because lpsn stock is focused on enterprise software and AI, the name may display periods of elevated volatility around product announcements, earnings releases, or changes in analyst coverage.

Historical price performance

Longer-term price action for lpsn stock has been driven by the company’s transformation from web chat to enterprise conversational AI provider, macro technology sector cycles, and company-specific news. Investors often evaluate performance across multiple horizons: 1-year, 3-year and 5-year timeframes, and relative to peer groups in enterprise software and AI.

Notable features investors watch include 52-week high/low ranges, gap-up or gap-down moves following earnings, and any unusual intraday spikes that may be associated with press releases or analyst reports.

Corporate actions affecting stock

Corporate actions that materially affect lpsn stock include:

• Share issuances (equity raises, employee stock programs)
• Stock buybacks (if authorized and executed)
• Stock splits or reverse splits (rare for many tech firms but tracked via official filings)
• Mergers, acquisitions or divestitures that change the company’s capital structure or business focus

All material corporate actions are disclosed via company press releases and SEC filings.

Dividends and payout policy

LivePerson historically has focused capital allocation on growth and product development rather than cash dividends. As of the last publicly disclosed policy, LivePerson had not paid a regular cash dividend; shareholders should consult the latest company disclosures for any changes to dividend policy.

Analyst coverage and investor sentiment

Sell-side analysts and independent research firms follow lpsn stock with a range of opinions and price targets. Typical coverage includes quarterly models, revenue and margin forecasts, and thematic notes on conversational AI adoption.

Investor sentiment sources include:

• Institutional ownership reports (13F filings and other filings)
• Retail investor forums and discussion platforms
• Analyst consensus ratings and price targets aggregated by financial portals

Sentiment can shift quickly around earnings, product wins or losses, and industry developments in AI and customer engagement.

Major shareholders and insider ownership

Major holders of lpsn stock commonly include institutional investors (mutual funds, pension funds and hedge funds), company insiders and employee equity programs. Institutional ownership percentages and the names of the largest institutional holders are disclosed in quarterly filings and public databases.

Insider ownership and recent insider trades are available through SEC Forms 3/4/5 and provide visibility into executive and board-level decisions regarding personal holdings.

Short interest and trading risks

Short interest — the portion of shares sold short — is a metric some investors watch as a potential source of price pressure or volatility. Elevated short interest can amplify price moves when sentiment shifts, though exact mechanics depend on borrowing availability, liquidity and market conditions.

Risks specific to trading lpsn stock include typical equity-market considerations plus company- and sector-specific items:

• Revenue and earnings volatility as enterprise customers adopt or delay AI initiatives
• Competitive pressure from established enterprise software vendors and emerging AI specialists
• Execution risk in scaling high-quality AI models and maintaining model accuracy
• Liquidity risk in periods of low trading volume or heightened volatility

Retail and institutional traders should use limit orders and proper risk management when trading during off-hours or around news events.

Regulatory, legal and compliance matters

Like all public companies, LivePerson is subject to securities regulations and reporting obligations. Material regulatory or legal developments — including securities litigation, data protection inquiries, or compliance actions — are disclosed through SEC filings and company statements.

Investors should track filings for legal contingencies, material weaknesses in internal controls, or regulatory outcomes that could materially affect operations or the stock price.

Recent developments and news

As of the date of this article, primary channels for up-to-date information on lpsn stock include the company’s investor relations releases, SEC filings, and major financial portals (Nasdaq, Yahoo Finance, MarketWatch, MSN Money). Market-moving events for lpsn stock typically include:

• Quarterly earnings releases and management guidance
• Product announcements and platform upgrades
• Major customer wins or large contract renewals
• Executive or board-level changes

Readers should verify dates and numbers in official sources when reacting to news.

Investment considerations and risks

This section outlines general considerations; it is not investment advice.

Growth opportunities for LivePerson and thus lpsn stock derive from:

• Increasing enterprise adoption of conversational AI for customer support and commerce
• Expansion of voice AI use cases in contact centers
• Cross-selling analytics and managed services to existing customers

Principal risks include:

• Competitive landscape with large incumbents and specialized AI entrants
• Execution risk in delivering reliable, scalable AI experiences
• Margin pressure from investments in R&D and sales
• Macroeconomic and sector-specific downturns that reduce enterprise IT spending

Investors should review financial statements, read recent earnings transcripts, and consider risk profiles aligned with their investing horizon.

See also

• Conversational AI
• Enterprise software stocks
• Nasdaq market listings
• Customer service automation

References

• LivePerson investor relations (company disclosures and SEC filings)
• Nasdaq market activity and company page for LPSN
• Yahoo Finance (quote and key statistics pages)
• MarketWatch LPSN stock page
• MSN Money LPSN summary
• StockTwits for retail sentiment and message streams
• Zacks research notes on LivePerson

As of 2024-06-01, these sources provided primary market data and company disclosures used to shape this overview.

External links

• LivePerson official website (corporate and product pages)
• LivePerson Investor Relations
• Nasdaq, Yahoo Finance, MarketWatch and other financial portals (for live quotes and filings)